Delivery Areas & Regional Charges

Last updated: 26 September 2026

Super Savers is a trading name of Noble Nibble Ltd (company number 17433137), Unit 48, 28 Silicon Business Centre, Wadsworth Road, Greenford, UB6 7JZ.

Delivery areas and charges

The delivery charge and available service for your address are shown at checkout before you pay.

Delivery area	Standard delivery charge	Availability
England and Wales	Free	Available at checkout
Northern Ireland	£4.99 per order	Available at checkout
Guernsey and Jersey (Channel Islands)	£4.99 per order	Available at checkout
Scotland, including the Highlands and Islands	Not currently quoted	Online delivery is being configured; checkout may not offer a delivery method yet
Isle of Man and other destinations	Not currently quoted	Online delivery is not currently available

Free delivery means free standard delivery to an eligible address in England or Wales. There is no minimum basket value. A single £4.99 regional service fee is shown for eligible orders to Northern Ireland, Guernsey or Jersey. This helps cover additional carrier costs that can include regional, remote-area or fuel-related supplements; it is our delivery charge, not a separate charge added by a carrier after purchase.

We intend to offer free standard delivery to eligible mainland Scottish postcodes and a regional rate for the Highlands and Islands once the postcode-based checkout rules are configured and tested. Scottish delivery is not yet available through online checkout. If checkout does not offer a delivery method for your address, please contact us before ordering.

We never add a delivery charge after you place an order. Large, heavy or unusual items may have different eligible delivery options shown at checkout where applicable.

Dispatch and delivery times

Orders are usually dispatched within 1–2 working days of payment (Monday to Friday, excluding UK bank holidays).
Delivery then usually takes 2–5 working days after dispatch. Northern Ireland and the Channel Islands may take longer.
Large or heavy items may be sent by a specialist courier and can take longer; we will contact you if so.

These times are estimates. Unless we agree a different date with you, we will deliver your order without undue delay and in any event within 30 days of your order. If we cannot, we will tell you and you may cancel for a full refund.

Tracking

When your order is dispatched we will email you a dispatch confirmation, with tracking details where the service provides them.

Split deliveries

Orders containing several items may arrive in more than one parcel. You will not be charged extra for this.

Receiving your order

Please check your parcel on arrival. If it is visibly damaged, note this with the courier if possible, and tell us as soon as you can (ideally within 48 hours) with photographs.
If an item is missing, or your parcel has not arrived within 10 working days of dispatch, please contact us at sales@super-savers.co.uk so that we can investigate with the courier.
Responsibility for the goods passes to you when they are delivered to you or to a person or place you nominated (for example a neighbour or safe place).

Incorrect addresses and failed deliveries

Please make sure your delivery address is correct. If a parcel is returned to us because the address was incomplete or incorrect, or because it was not collected from the courier, we will contact you. We may either re-send it (and ask you to cover the extra delivery cost) or refund the price of the goods.

Food, chilled and perishable items

Food and drink are packed to protect them in transit. Please unpack them promptly and store them as shown on the packaging.

Customs

We do not currently ship internationally. Guernsey and Jersey are outside the UK VAT area, so orders sent there may be subject to local import duty or GST. Any such charges are payable by the recipient.