Shipping policy

Last updated: 24 September 2026

Super Savers is a trading name of Noble Nibble Ltd (company number 17433137), Unit 48, 28 Silicon Business Centre, Wadsworth Road, Greenford, UB6 7JZ.

Where we deliver

We currently deliver to addresses in the United Kingdom, Guernsey and Jersey. We do not currently deliver outside these areas.

Delivery charges

England, Wales and Scotland (mainland): free standard delivery.
Northern Ireland, the Channel Islands and some remote areas (such as the Scottish Highlands and Islands and the Isle of Man): a regional delivery charge may apply (currently £4.99).

The total delivery charge for your order is always shown at checkout before you pay. We will never add a delivery charge after you have placed your order.

Dispatch and delivery times

Orders are usually dispatched within 1–2 working days of payment (Monday to Friday, excluding UK bank holidays).
Delivery then usually takes 2–5 working days after dispatch. Remote areas, Northern Ireland and the Channel Islands may take longer.
Large or heavy items may be sent by a specialist courier and can take longer; we will contact you if so.

These times are estimates. Unless we agree a different date with you, we will deliver your order without undue delay and in any event within 30 days of your order. If we cannot, we will tell you and you may cancel for a full refund.

Tracking

When your order is dispatched we will email you a dispatch confirmation, with tracking details where the service provides them.

Split deliveries

Orders containing several items may arrive in more than one parcel. You will not be charged extra for this.

Receiving your order

Please check your parcel on arrival. If it is visibly damaged, note this with the courier if possible, and tell us as soon as you can (ideally within 48 hours) with photographs.
If an item is missing, or your parcel has not arrived within 10 working days of dispatch, please contact us at contact@super-savers.co.uk so that we can investigate with the courier.
Responsibility for the goods passes to you when they are delivered to you or to a person or place you nominated (for example a neighbour or safe place).

Incorrect addresses and failed deliveries

Please make sure your delivery address is correct. If a parcel is returned to us because the address was incomplete or incorrect, or because it was not collected from the courier, we will contact you. We may either re-send it (and ask you to cover the extra delivery cost) or refund the price of the goods.

Food, chilled and perishable items

Food and drink are packed to protect them in transit. Please unpack them promptly and store them as shown on the packaging.

Customs

We do not currently ship internationally. Guernsey and Jersey are outside the UK VAT area, so orders sent there may be subject to local import duty or GST. Any such charges are payable by the recipient.